Community Education FAQs

When are Community Education classes/events offered?
Who can participate? Do you have to be an industry professional?
How do I register for a class or event?
What do I bring to a hands-on kitchen class?
Do you sell gift certificates?
Can I book a private class or event?
Do you offer corporate events or team building?
What happens if a class or event gets canceled?
Will I receive a diploma or certificate after completing your classes?
What are your basic program policies?
How do I get a refund?
Where are you located and where can I park?

When are Community Education classes/events offered?

The Community Education program runs between September and June, while Walnut Hill College is in session. There are no Community Education classes or events offered in July or August or when the College is closed for holidays and breaks.

Who can participate? Do you have to be an industry professional?

Not a chef? Don’t know the difference between a Chardonnay and a Pinot Blanc? Not a problem – you’ve come to the right place! The Community Education program is specifically designed to offer non-credit cooking classes and events to people who enjoy food and fine dining and are interested in expanding their skills and knowledge – or just want to have some fun! You do not need to have culinary school or restaurant management experience to register for any of our program offerings.

The Community Education Program is open exclusively to participants 18 years of age or older, unless expressly stated in class or event description.

How do I register for a class or event?

Please visit our online store and click on the “Community Education” category.

What do I bring to hands-on kitchen class?

Many hands-on kitchen classes do not require students to bring anything with them to class. If students are required to bring their own tools to a class, it will be expressly stated in the class description and a detailed list of required items will be provided.

 

Do you sell Gift Certificates?

Yes! Community Education classes and challenge dinners make wonderful and unique gifts. You can purchase a Community Education gift certificate in our online store here.

If you are still in possession of a plastic gift card and would like to convert it for use in the Online Store, please contact communityed@walnuthillcollege.edu.

Can I book a private class or event?

Absolutely! If you’d like to book a hands-on kitchen class or a challenge dinner just for you and your friends, please visit our Private Classes page.

Do you offer Corporate Events or Team Building?

Walnut Hill College now offers corporate cooking events where YOU become the chef for a night! Join our professional chef instructors to team up and implement a multi-course menu—learning how to communicate with and rely on each other to create the dishes successfully from start to finish! Learn more here.

What happens if a class or event gets canceled?

The Office of Community Education strives to provide a full and diverse catalog of classes and events. However, from time to time we are simply unable to reach the enrollment minimums required. When this happens, we unfortunately must cancel the under-enrolled class or event. Participants are informed of such a situation one week before the class or event date, barring any emergency or inclement weather that renders such notice impossible. In the case of any cancellation, a registrant will receive a refund as outlined in our Refund Policy. 

Will I receive a diploma or certificate after completing your classes?

All Community Education classes are non-credit. They are classes offered in the spirit of personal enrichment and are meant to be taken for recreation. We do not issue diplomas or certificates for these classes and they are not recognized as part of the College’s AS or BS degree programs. If you are interested in enrolling in one of our majors, please visit our Degree Programs page.

What are your BASIC PROGRAM Policies?

BASIC PROGRAM POLICIES:
All classes and events are located at Walnut Hill College unless expressly stated in class or event description. All classes and events must be pre-paid in full prior to a participant’s arrival on campus. Students cannot be admitted into a class or event that is already in progress. We reserve the right to cancel or limit the size of any class or event and/or to alter its location, curriculum, ingredients, chef, recipes, tuition, fees and policies as deemed necessary. Students may be required to bring their own cooking utensils to hands-on kitchen classes; if this is the case, it will be expressly stated in the class description. The Community Education Program is open exclusively to participants 18 years of age or older, unless expressly stated in class or event description. For safety reasons students in our hands-on kitchen classes are strongly advised to wear closed toe shoes with a non-slip sole at all times. Injuries or damages resulting from the participant refusing to follow these suggested dress code guidelines will be the sole responsibility of the participant and the College will not be held liable. Students are welcome to partake of their creations during kitchen class time, however we cannot permit any food to be removed from the kitchens by students for consumption elsewhere under any circumstances. Any remaining foods will be sent to the Purchasing Center, as directed by the chef instructor. The College works with local food banks and centers for the homeless to donate food whenever possible. Shellfish and tree nuts are used in every kitchen classroom. Community Education hands-on kitchen classes make no guarantee of vegetarian, vegan or other special diet options unless expressly stated in class description. Participants with special food needs/allergies are asked to use their best judgment when enrolling.

HOW DO I GET A REFUND?

REFUND POLICY:
We will only accept the following method as a valid refund request:

1. Visit https://store.walnuthillcollege.edu/account.php?action=view_orders.
2. Enter the email address and password created at the time of purchase to access the Completed Orders page.
3. Find the item that you wish to return and click the maroon “Return Item(s)” link to the left of it.
4. Fill out the information on this page and then click the “Submit Return Request” button at the bottom of the page.

At this point, your return request will be submitted to the Walnut Hill College Online Store for processing. When it has been processed you will receive an email with more details. This return request will be time stamped so that you will be entitled to the correct refund amount as detailed below. Phone calls, voicemails and/or emails will not be accepted as valid forms of order cancellation.

We do not give refunds or allow make-ups for “no call, no shows” or for missed classes or events. Should a class or event be canceled by the Office of Community Education, or if a registrant submits a valid return request seven (7) business days or more before the class or event date (or in the case of a multi-night course, seven (7) days or more before the first day of that multi-night course), the registrant will receive a full refund of the tuition paid in the same method it was rendered.

In the event of an emergency, the Office of Community Education will offer a rescheduled class or event date at the earliest possible opportunity. If a registrant elects to not attend on the rescheduled date with the other participants, store credit for the price of the class or event, less 50% will be issued.

Given our capacity to prepare and serve food and beverages, as well as hire the required staff and reserve the required event space for Community Education programming, it is highly unlikely that the College would be able to mitigate many losses caused by cancelations. In the event the participant cancels registration for any reason, the College will be entitled to the following cancelation fees based on the date the participant cancels:

• 6-3 days prior to the Class/Event Date = 50% of the Tuition Paid
• 2 days prior to the Class/Event Date = 75% of the Tuition Paid
• 1 day or less prior to the Class/Event Date = 100% of the Tuition Paid

Please allow at least 3-5 business days to receive a refund. The registrant is free to choose either a refund to the original credit card used for purchase or store credit. The same cancelation fees and policies outlined above will apply regardless of whether the refund is returned to a credit card or is converted into store credit.

Where are you located and where can I park?

All Community Education classes and events take place inside the historic Allison Mansion at 4207 Walnut Street, Philadelphia, PA 19104, unless expressly stated in the class or event description. Guests are welcome to use our FREE gated parking lot directly off of Walnut Street between 42nd and 43rd Streets. Parking is available on a first come, first served basis. Please enter the main entrance to be directed to your class and event by a College representative.